Our Social Purpose

Transforming your experience

By being the UK's largest gas distributor, we are constantly wanting to set the standard for our customers so that they can actively feel the change within their community and their homes. We are a people - first company meaning we are always looking for ways to improve the customer experience through ambitious and considered actions.

Our social value is built upon acting responsibly; making a real and sustainable difference in the communities we affect.

Our purpose is to keep people warm while protecting the planet. As a provider of a critical social service we have a responsibility to keep the energy flowing, warming homes and powering businesses.

Our values: Working Together, Taking responsibility, Driving Performance, Shaping the Future.

All of these act as a framework for our actions. Forming a lasting impact on our society and fuel a thriving world.